Bank of Commerce Bank of Commerce
Home | Contact | Locations | Financial Tools
Online Banking
Secure Login
Enroll Now
Forgot Password
Equal Housing Lender / Member FDIC
Bank of Commerce’s Online Banking is Now More Secure

INTRODUCING IMAGEKEY A NEW LAYER OF SECURITY

Bank of Commerce is working hard to secure our online banking services so that our customers have the confidence that their information is being protected.

Bank of Commerce is proud to deliver the highest level of security for our online banking customers.

Bank of Commerce has added an additional layer of security to the way you log into our online banking service. These changes provide even greater levels of protection against fraudulent attacks such as phishing, spoofing, key logging and identify theft. All users are required to select challenge questions and answers, select a unique image and create a personal description for the image that is only known by you. Each time you log in thereafter, the image will appear to verify to you that you are on Bank of Commerce's website before entering your password. You do not have to select a new password during this process.

The final level of the new security is the authentication of your computer. Bank of Commerce has the ability to recognize the computer or computers from which you usually log on. If our system detects a suspicious login due to an unfamiliar computer, it will automatically present you with challenge questions that were previously selected.

ONCE THE NEW LAYERS OF SECURITY ARE IN PLACE, GETTING STARTED IS EASY!

How to enroll for ImageKey:
  1. Log in by entering your current Access ID.
  2. Click SUBMIT.
  3. Enter your current Password.
  4. Click SUBMIT.
  5. Complete the Enrollment Form.
    1. Provide a current e-mail address
    2. Enter a pass phrase for the randomly selected authentication image.
    3. Provide answers to 3 challenge questions.
    4. Select whether you are logging in with your personal computer, or a public computer.
      Note: Only register personal computers that you frequently use and are not available for public use.
  6. Click SUBMIT.
That’s it. The next time you log in, ImageKey will recognize you and display your private image & pass phrase.

How to log in with ImageKey:
Once you have enrolled for ImageKey, follow these steps:
  1. Log in using your current Access ID.
  2. Click SUBMIT.
  3. An authentication image & pass phrase are displayed.
  4. If they match your private image and pass phrase, then enter your password.
    If the authentication image & pass phrase do not match, do not enter your password. Start over, or contact Bank of Commerce at 620-431-1400 for assistance.
  5. Click SUBMIT.
That’s it. You are now securely logged in to Online Banking.

How to change your Image & Pass Phrase:
There are over 10,000 images for you to choose from. To select the one that’s right for you:
  1. Log in by entering your Access ID.
  2. An authentication image & pass phrase are displayed.
  3. If they match your private image & pass phrase, enter your password.
  4. Click SUBMIT.
  5. Once logged in, Select Options from the main menu.
  6. Select Change Security Data.
  7. Select an image from the library.
  8. Enter a pass phrase from the image.
  9. Click SUBMIT.
That’s it. The next time you log in, your new authentication image and pass phrase will be displayed.

How to change your security questions & answers:

  1. Log in by entering your Access ID.
  2. An authentication image & pass phrase are displayed.
  3. If they match your private image & pass phrase, enter your password.
  4. Click SUBMIT.
  5. Once logged in, Select Options from the main menu.
  6. Select Change Security Data.
  7. Select security question to change.
  8. Choose a new security question.
  9. Provide the answer to the questions.
  10. Click SUBMIT.

That's it. The next time you log in, if you require a security question, your new one will appear.

Questions?
If you have questions, please contact us at 620-431-1400 for assistance.
 

Lost/Stolen Phone Numbers

ATM/Check Card
1-800-554-8969 (U.S.)
1-973-682-2652 (International)

VISA Credit Card
1-800-325-3678


Job Opportunities



Privacy Statement | Security Statement | Site Disclaimer | Identity Theft